Help & Policies

Help

Trouble Adding Items to the Cart:

Older browsers, mainly Internet Explorer, will sometimes not update the cart quantity in a timely manner after clicking ‘add to cart’. If you experience this, click ‘add to cart’ as you would normally, and refresh the page. You should see the item you added appear within your cart.

Policies

Shipping Info:

Our shipping and handling charges are based on the weight and destination of the order via US Postal Service and United Postal Service. All orders are subject to verification of payment before shipping.

Return Policy:

Exchanges and Returns
Refunds for items returned within fourteen (14) days will be credited to your credit card and may take up to a full billing cycle to show on your statment.

Send your package, via a prepaid, insured, traceable method to ensure a safe and documented delivery to:

Broussards Creole Foods Inc.
P.O. Box 6312
Kent, WA 98064

Shipping charges on returns
Returns: If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately, we cannot reimburse you for the original shipping charges.

Privacy Policy:

Any information shared with Broussards Creole Foods, Inc. will be the sole possession of Broussards Creole Foods, Inc. and will be used for our purposes only. Information will not be shared, sold, or provided to any other organization.